Not Just a Staff, We’re a Team
It can be hard to trust someone you don’t know, so let us introduce ourselves. We are a small, family-owned business located in the Minneapolis/St. Paul area. Going beyond just “Minnesota Nice”, we really do want your business to be successful. When you do well, so do we. It’s exciting for us to be involved with such a diverse field of events.
You may have corresponded with some of our staff via phone or email. Here is your chance to match the smiling faces responsible for making sure your every point of sale need is met. Our staff is dedicated to working together to make sure every facet of your purchase or rental event is easy. Contact information, title and a short bio is available for each person, and is listed below their picture.
Tim Mueller
Tim has been around since the early days of American Metro. Starting as a salesman in 1982, he has been instrumental in growing this business into the nationwide success it is today. As dedicated to the customers as he is to the business, he purchased the company in 1987, thus ensuring anyone with a point of sale need would receive the products and services they required.
Contact info
Direct Line: 651-789-7441
Email: tim.mueller@americanmetro.com
Nadya El-Afandi
Nadya is the head of the credit card division of American Metro, American Metro Payment Systems.
Contact info
Direct Line: 651-789-7446
Email: nadya.elafandi@americanmetro.com
Warren Bailey
Warren is the front line sales/support person for the retail point of sale software package known as AIMsi. In additional to his expertise with golf course solutions, his knowledge of AIMsi has extended to working with firearms stores, liquor stores, car washes, hobby shops and more. Any retail environment where sales, inventory management, customer maintenance, scheduling, gift cards and loyalty cards are prevalent, Warren is ready to help you.
Contact info
Direct Line: 651-789-7442
Email: warren.bailey@americanmetro.com
Steve Granning
There are few people in the field with more experience and knowledge of Point of Sale equipment than Steve. A true expert in the scope of programming and service, he also is a consultant for research and development of new and current POS systems.
Contact info
Direct Line: 651-789-7445
Email: steve.granning@americanmetro.com
Bryan Mueller
After spending 11 years in the print and marketing industry, Bryan brought his expertise to American Metro. Now he spearheads marketing and graphics projects including generating website and blog content, product brochures and customer training videos and cheat sheets.
Contact info
Direct Line: 651-789-7448
Email: bryan.mueller@americanmetro.com
Jana Coleman
Jana enjoys working with customers in every part of their point of sale journey with a special emphasis on programming. Having worked at CRS, Inc for 17 ½ years, she is focused on providing continued support to current customers and reaching out to find new ones.
Contact info
Direct Line: 651-789-7447
Email: jana.coleman@americanmetro.com
John Day
Contact info
Direct Line: 651-789-7452
Email: john.day@americanmetro.com
John’s experience in the cash register and point of sale arena is unrivaled. Beginning in 1968, with the NCR Corporation, he has seen the complete evolution of this technology. John’s expertise is in the hospitality and general retail marketplace. He has been directly involved with the most successful businesses of our kind.
