American Metro
Onsite Event Services
Onsite Professional Help Available
There is a certain piece of mind that comes from knowing a task is being completely taken care of by someone who knows exactly what needs to be done. Time constraints are a real issue and unfamiliarity causes stress.
At American Metro, we design point of sale solutions that address those concerns. Our systems are as easy to use as possible and come with clear instructions for setup and operations.
For the times that cheat sheets and other documentation only go so far, some in-person support is always appreciated. That is where Onsite Support Services can make the unfamiliar, worry-free. Starting at just $750 per day we make selling stuff easy.
As those who have worked large scale events know, time is a precious thing. Now you can maintain peak efficiency by focusing on the things that matter most to you, and American Metro will take care of all the point of sale related stuff.
We Make Selling Stuff Easy.
Setup
When the registers arrive via truck line, they are in plastic tubs, wrapped up on a pallet. With the onsite team in place, they perform everything needed to get the system up and running.
- Distributing the containers to each designated location.
- Placing all components on the counter or table.
- Connecting all cables for peripherals and network.
- Plugging in power cords to supplied power boxes.
- Taping down any cords or cables that run along the ground.
- Running one more system test to verify programming is correct and credit card connectivity.
Training & Support
Onsite support helps your team stay calm and confident. With efficient training, your staff can serve more customers quickly, reducing wait times and increasing sales per hour.
We Make Selling Stuff Easy:
- Custom training session where cashiers can use the equipment and ask questions
- Support during the event for other questions that arise.
- The option to make programming changes and price adjustments as needed.
- Help performing tasks you may not want the cashiers doing themselves, like discounts and returns.
- Dedicated person to run reports at the end of the day.
Teardown
Wouldn’t it be nice if after the last customer checked out, you could just close the doors and go home. Those in the event industry know things work a little differently. There is a lot to take down and pack up after an event wraps up. Why not let the onsite event team take the responsibility of packing the registers.
We Make Selling Stuff Easy:
- Securely pack each unit and verify all pieces are accounted for, so you don’t have to worry about missing any equipment or it breaking in transit.
- Palletize and shrink wrap the tubs in preparation for transport.
- Schedule a truck to pick up the pallets and return them to American Metro.
FAQs About Onsite Support
It's up to you. Many events we work with have us onsite for just the setup, training and first day of sales. Some for the entirety of the event.
Depending on the specs of the event our normal rates range from $750-$1500 per day.
You bet! We go anywhere you need us to.
Lisa Kauffman
Food Committee Chair, Make A Wish"What an amazing day our convoy was this year! Thank you for all you did to make the 25th Annual Mother’s Day Truck Convoy successful. We are grateful for your gift of four cash registers for the food tent including the programming."
Honore Arsenault
Director of Business Technology, Vera Bradley"Wow, what an amazing year! Minimal issues and as usual you guys always make the venue more fun just by being there."
Harry Barzilay
Event Merchandising Project Manager, Zumba Fitness"It was a pleasure working with the American Metro family. Really, you are a great business partner. Your team are truly hard workers and deliver outstanding service and support. A++ Thank you."
Paige McConney
Fusion Marketing"Thank you for everything. Our event was a great success and the equipment worked out great. I will definitely use your services in the future."
Greg Hegmans
Hogan Brother’s Acoustic Cafe"We worked with your company for many years, and we would like to extend a big thank you for the wonderful service. In particular, we would like to commend Steve Granning for providing EXCELLENT service. He was very responsive and efficient in his work. He was a pleasure to work with."
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