Service Request

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Looking for Technical Support?

We want to get you back up and running as soon as possible. Call 651-645-2005 and ask to speak with a technical support representative during normal business hours (M-F 8:00 am – 4:30 pm CST). For emergency after hours assistance, dial 651-645-2005 and choose option 1 from the menu to leave a message for the current on-call technician who will respond promptly.

For non-emergencies, fill out the service request form to describe your situation and a service technician will respond as soon as possible.

Service Request Form

(Example: Sam4s ER-900)
(i.e., The receipt won't print, or I need to change the price of an item)